| Answers |
| 1. |
Yes. Our shopping
cart processes all the information by using the latest security
technology: SSL 256-bit encryption.
|
| 2. |
Yes, your
personal information is securely stored in our Ecommerce database with the
same SSL 256-bit encryption. You have the option to make this information
available for future orders when logging in, so that you do not have to
type it again when you come back and shop from us.
|
| 3. |
Absolutely not:
We do not sell, trade, or share any of your information with anyone under
any circumstances. Click here to review our Privacy
Policy.
|
| 4. |
Credit cards are
charged at the time of the order, before the order is shipped out. You
will receive notification by e-mail if the payment was
approved.
|
| 5. |
You can check on
the status of your order by clicking on Order
Status or by clicking on the link on your order confirmation e-mail to
review your order.
|
| 6. |
If a tracking
number is assigned to your order, you can track the order by logging in to
the Order Status and reviewing your
order.
|
| 7. |
If you forgot
your password, you can retrieve it by clicking on the Forgot Password link
on the Order Status page or during the
checkout process while placing a new order.
|
| 8. |
There are
various ways of finding a product. You can browse our online store through
categories by clicking on the main menu button links to find what you are
looking for, you can also click on 'Search' and type a search term related
to what you are looking for and all corresponding results will be
displayed.
|
| 9. |
There are links
and buttons on the site to get you where you want to go. Products are
available from the main menu and under the "Products" button link, you can
also view informational web pages that we have set up so you can get some
information on our company and our products.
|
| 10. |
Information about our company is
available on the About Us page.
|
| 11. |
Our contact information is provided
on our Contact
Us page.
|
